Friday, September 28, 2018

U.S. Flight Attendants Have Changed Since the 1960s

During a recent trip, I made an interesting observation:

On American Airlines, the flight attendants were quite a diverse group – older, large, and some very cranky. On LAN Airlines of Chile, the flight attendants were young, female, attractive, very friendly, and even-tempered – like the "Come Fly With Me Days" of the 1960s.

Is the ADA (Americans with Disabilities Act), Title VII (of the Civil Rights Act, prohibiting discrimination) and ADEA (Age Discrimination in Employment Act) what we wanted?

LAN was nice, but I'll still prefer our diverse, cranky flight attendants.

Loren M. Lambert © November 10, 2009

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